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Hotel Chandler, New York
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Key details
About the Hotel
12 E 31St St,
New York,
New York,
United States,
10016,
New York State
Hotel Chandler is a charming boutique hotel located in New York's Flatiron District, named after the iconic Flatiron Building. This 4.5-star hotel offers a blend of modern amenities and historical significance. Guests can enjoy the refined atmosphere and its proximity to major tourist attractions like the Empire State Building and Grand Central Terminal. The hotel's characteristic Beaux Arts architecture and warm decor add to its allure in a quiet, yet convenient area of the city.
Location
Hotel Chandler's location places it just blocks away from iconic attractions such as Macy's, Bryant Park, and Times Square. The hotel is within walking distance to both the 33rd Street and 28th Street subway stations, granting easy access to the city's extensive transit system. Its quiet block provides a peaceful retreat while keeping guests close to New York's bustling urban life.
Rooms
Hotel Chandler features 148 air-conditioned rooms that are equipped with flat-screen TVs and iPod docking stations. Guests appreciate the thoughtful amenities, which include luxury bathrobes, minibars, and complimentary Wi-Fi. The private bathrooms come with designer toiletries and shower/tub combinations for added comfort. Suites offer city views and spacious living areas, catering to those looking for an upscale experience.
Eat & Drink
The hotel's restaurant, Juni, is overseen by two-time Michelin-starred chef Shaun Haggart and specializes in contemporary American cuisine. The inviting atmosphere makes it a popular choice for both hotel guests and locals. Breakfast is served daily at The Chandler Lounge, which is also ideal for light snacks and coffee breaks. A welcoming bar complements the dining experience, providing guests with a place to unwind.
Leisure & Business
Guests can take advantage of several recreational amenities, including a small fitness center and a cozy library featuring a fireplace. The hotel also provides complimentary newspapers, morning coffee, and concierge services for guest convenience. For business travelers, the Hotel Chandler offers meeting rooms and a fully equipped business center, ensuring that essential services are readily accessible.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
33rd Street Station (IRT Lexington Avenue Line)300 m
Bus
Bus stop100 m
Facilities
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Wi-Fi
Parking
Luggage storage
24-hour services
General
Wi-Fi
Safe deposit box
Lift
Dining
Restaurant
Bar/ Lounge area
Room features
Free Wi-Fi in rooms
Air conditioning
In-room safe
Mini-bar
Sitting area
Dressing area
Ironing facilities
Media
Flat-screen TV
Telephone
CD player
AM/FM alarm clock
Show more
Location
12 E 31St St,
New York,
New York,
United States,
10016,
New York State
Map view
street view
12 E 31St St,
New York,
New York,
United States,
10016,
New York State
City landmarks
20 West 34th Street
Empire State Building
960 m
Square
Times Square
1.7
km
Landmark
Rockefeller Center
1.7
km
Park
The High Line
2.9
km
Park
Bryant Park
1.1
km
30 Rockfeller Plaza Enter on West 50th Street
Top of the Rock
1.7
km
Park
Central Park
4.2
km
Library
New York Public Library
870 m
Square
Macy's
650 m
Church
St. Patrick's Cathedral
1.6
km
Stadium
Madison Square Garden
860 m
405 Lexington and 42nd St.
Chrysler Building
1.3
km
Park
Washington Square Park
2.1
km
Square
Herald Square
640 m
175 5th Ave At 23rd St.
Flatiron Building
790 m
Museum
Madame Tussauds New York
1.5
km
Museum
The Museum of Modern Art
1.9
km
Park
Madison Square Park
630 m
Tower
Trump Tower
2.0
km
121 Wooster St
Bowery
3.0
km
150 E 36th St # 158
Sniffen Court Historic District
730 m
Museum
Rubin Museum of Art
1.7
km
Museum
The Metropolitan Museum of Art
4.1
km
Mall
Fifth Avenue
1.6
km
Public Building
United Nations Headquarters
1.9
km
Market
Union Square
1.3
km
Nearby
New York City
Manhattan Skyline
320 m
Library
The Morgan Library & Museum
590 m
Museum
Museum of Sex
410 m
Restaurants
230 Fifth
420 m
230 5th Ave Corner 27th
Her Name is Han
20 m
17 E 31st St
Massoni
10 m
11 E 31st St Inside the Arlo NoMad Hotel
take31
20 m
15 E 31st St Between 5th & Madison Ave.
Bella Napoli
50 m
492 9th Ave
Spoon Table and Bar
200 m
40 E 33rd St Between Madison and Park Ave
Ravagh Persian Grill
230 m
11 E 30th St Between 5th Avenue & Madison Avenue
Reviews and Ratings
Feedback from previous guests about their experience.
58%
enjoyed the hotel and would happily stay again
5.8/10
Guest rating
Rooms
6.6
Location
9.2
Service
8.2
Dining
6.4
Guest reviews
5.8/10
based on 5 reviews
8.4
8.4/10 based on 1655 reviews
Rose
United Kingdom,
March
2025
6.2/10
My stay at Hotel Chandler was a mixed bag. The boutique atmosphere and cleanliness of the rooms stood out, but I had some serious issues with service and maintenance that detracted from the overall experience. While the staff was friendly and the location was convenient, my experience was marred by an unresolved toilet situation that left a bad impression. Overall, it felt like there were great aspects overshadowed by significant drawbacks. 😕
Rooms
6.0
The room was lovely and impeccably clean, though not as large as expected. However, I encountered a toilet malfunction that took several days to address. My overall comfort was affected despite the elegant decor and quality amenities.
Service
5.0
The front desk staff seemed friendly and eager to help, but my requests regarding the toilet issue went unanswered, which was quite disappointing. This lack of responsiveness overshadowed their otherwise really good attentiveness.
Location
9.0
The location is excellent, being just a stone's throw from the Empire State Building and close to subway stations. I enjoyed being in the heart of Manhattan while still having a relatively quiet room atmosphere.
Dining
7.0
I explored several nearby cafes for breakfast instead of dining at the hotel, as their breakfast options were on the expensive side. However, I appreciated the thoughtful touches like complimentary NY Times delivery.
Facilities
6.0
The hotel had many appealing facilities, such as a cozy reception room with complimentary beverages, but the overall state of maintenance, particularly regarding the plumbing, detracted from what could have been an excellent experience.
Norman
United Kingdom,
February
2025
5.2/10
I had a wonderful stay at Hotel Chandler! The staff were genuinely friendly and helpful, making me feel welcome from the moment I arrived. The location was ideal for exploring, being just a short walk from the Empire State Building. However, the breakfast could have been better communicated, as I missed out on ordering the made-to-order options until my last day.
Rooms
8.0
The room was small but elegantly decorated (just what you expect in NYC). It was very clean, with a comfortable bed and quality linens that made for restful nights.
Service
9.0
The service was really good, as the staff were attentive and kind throughout my stay. They always had a smile and were keen to help whenever I had a question.
Location
9.0
The location couldn't be better, being just a quick walk to many attractions and subway stations. It felt like a quiet escape from the hustle and bustle of the city while still being centrally located.
Dining
6.0
The breakfast was decent but could have been better. I didn't realize I could order eggs and pancakes, as the offerings weren’t clearly explained until checkout (which was a bit disappointing).
Facilities
7.0
The hotel had modern amenities and a cozy atmosphere. However, the lack of vending machines and weak coffee in the lobby were minor drawbacks.
Georgia
United Kingdom,
January
2025
7.4/10
My stay at Hotel Chandler had its ups and downs. The hotel's location was fantastic, just a short walk from the Empire State Building, allowing easy access to many attractions. However, I found the rooms to be quite small, making it challenging to move around comfortably. The staff was friendly and eager to help, contributing positively to my overall experience. 🌆
Rooms
6.0
The room size was quite small, making it hard to navigate with luggage. However, it was clean and had lovely amenities like Aveda products and Frette linens.
Service
9.0
The staff were really good—always friendly and ready to assist with anything I needed. I felt welcomed throughout my stay.
Location
10.0
The location was perfect, just a couple of blocks from the Empire State Building and easy access to subway stations, making it convenient for sightseeing.
Dining
7.0
While I didn't eat breakfast at the hotel due to higher prices, there were plenty of great delis nearby with delicious options.
Facilities
8.0
The hotel offered great amenities, including complimentary beverages in the lounge and daily newspaper delivery, which I appreciated.
Henry
United Kingdom,
November
2024
5.6/10
My stay at Hotel Chandler was a mixed bag. The location was fantastic, just a stone's throw from the Empire State Building, but the room sizes left a lot to be desired. I found the staff to be incredibly helpful, which really elevated the experience, though the small bathroom was a bit of a letdown. Overall, it was a good value for the price, especially in such a central location.
Rooms
6.0
Rooms were on the small side but well laid out. nice decor and very clean.
Service
9.0
The staff were exceptionally friendly and accommodating. went above and beyond to assist me during my stay.
Location
9.0
Perfectly located for sightseeing. close to the subway and many dining options.
Dining
6.0
Breakfast options were pricey, but there were great local delis nearby. which saved us some money.
Facilities
7.0
Valet service was convenient. although the mini bar was a bit of a trap to avoid.
Benjamin
United Kingdom,
October
2024
5.2/10
My stay at Hotel Chandler was quite enjoyable, thanks to its excellent location near the Empire State Building and great dining options nearby. The staff was incredibly attentive and helped with everything, making my experience seamless. The room was comfortable with quality linens, but I found the breakfast options a bit underwhelming for the price. Overall, it served as a good base for my explorations in New York City.
Rooms
7.0
I booked a superior room and found it comfortable, with a nice bathroom featuring Aveda products. The bed and linens were clean and cozy, but the room was somewhat small and dark, which might not suit everyone.
Service
9.0
The staff was fantastic, always friendly and efficient, helping with my luggage and any questions I had about the city. They truly made my stay more pleasant.
Location
9.0
The location was perfect, just a short walk from major attractions and transportation, making it easy to get around the city. I loved being close to both restaurants and the subway.
Dining
6.0
I wasn't too impressed with the breakfast options for the price, but the complimentary coffee in the lobby was a nice touch. There are also plenty of great food options nearby.
Facilities
7.0
The hotel had nice amenities, including a small gym and a sauna, but I didn't get a chance to use them much during my stay.
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